Privacy Policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.
This privacy policy explains how your personal information is collected and used (under certain conditions). It also outlines the procedures in place to ensure the confidentiality of your information. Finally, it defines your choices regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Your name and other information relating to you are used in accordance with what is outlined in this privacy policy. We only collect information when it is necessary or directly related to our transactions with you.

We retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous as long as you do not have an account on the site, which is accessed via a username and password.

1 – Data We Collect

We may need to collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data in order to track your purchases, respond to possible claims, and provide you with our services. This personal data may include (without limitation): name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and card information.

The information you provide is used to process your orders, manage your account, verify your online transactions, audit downloads from the site, identify visitors, improve the layout and/or content of the site, and customize it for users. We may also carry out demographic studies and send you useful information (e.g. about products and services), unless you object to receiving such communications.

Your name and address may be shared with a third party (such as a courier) for the delivery of your order.

Order details may be stored on our site but are not directly accessible for security reasons. Through your account, you can view your information, past or future orders, and manage your addresses. You must keep your login details confidential: we are not responsible for any misuse of your password unless it results from our error.

Other Uses of Your Personal Data

We may use your information for surveys or marketing research, only with your consent, for statistical purposes and in complete confidentiality. Your email address is only disclosed if you voluntarily participate in contests.

We may send you information about our site, our other sites, our products, promotions, special offers, or those of our partners. If you do not wish to receive this information, you can unsubscribe using the link provided in our emails. We will then stop sending such information within seven business days (excluding weekends and public holidays).

Certain anonymous data (with no possible identification) may be used to verify user locations, track navigation on the site, or clicks on links in our emails. Such data may be shared with third parties (e.g. publishers) but never in a way that identifies you personally.

Contests

Data collected during a contest is used only to notify winners and announce our offers. Specific conditions for each contest are indicated separately.

Third Parties and External Links

We may share your data with other companies in our group, our agents, or subcontractors to provide the agreed services (delivery, payments, statistics, marketing, customer support). Data may also be shared to prevent fraud or reduce credit risks.

In the event that our company (or part of it) is sold, our database (including your information) may be transferred. Apart from these cases, your data will never be sold or disclosed without your consent, except where required by law.

Our site may contain advertisements or links to other websites. We are not responsible for their privacy policies or how they use your data.

2 – Cookies

Accepting cookies is not required to visit the site. However, certain functions (such as the shopping cart) cannot work without them.

Cookies are small text files that allow our server to identify your computer as a unique user. They may record your IP address and facilitate your visits (e.g. saving your cart without having to re-enter your email).

We also use Google Analytics, which places cookies to analyze site usage. The data collected (including IP address) is transmitted to Google (United States). Google may disclose this data to third parties if required by law. You can refuse cookies through your browser, but some site features may be limited. By using this site, you agree to Google’s use of your data as described above.

3 – Security

We use appropriate technologies and procedures to protect your data against unauthorized access, loss, or destruction. Your personal information is stored on secure servers protected by firewalls.

Your payment card details are encrypted via SSL (Secure Socket Layer). While no system can guarantee 100% security, we implement physical, electronic, and procedural safeguards. You may be asked to prove your identity before we disclose your information. The security of your password and computer is your responsibility.

4 – Customer Rights

You may request access to the personal data we hold about you. You may also require the correction of any errors free of charge. You also have the right to ask us at any time to stop using your data for direct marketing purposes.